1. Introduction
Welcome to Booster Ignite ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information.
This Privacy Policy explains:
- What information we collect
- How we use your information
- Who we share your information with
- Your privacy rights
- How to contact us
Jurisdiction: This Privacy Policy is designed to comply with:
- Australian Privacy Act 1988 (Cth) and APPs
- GDPR (where applicable)
- CCPA (where applicable)
Our Commitment: We act as a data controller for personal information you provide to us, and as a data processor when forwarding your chat messages to third-party AI providers.
2. Information We Collect
2.1 Information You Provide to Us
Account Information
- Name
- Email address
- Password (encrypted with bcrypt hashing)
- Profile image (optional)
- Two-factor authentication settings
Payment Information
- Billing details (processed by Stripe)
- Subscription plan and status
- Payment history
Content You Create
- Chat messages and conversations
- AI-generated images and videos
- Uploaded files and documents
- Research documents (RAG)
- Custom system prompts
- Conversation preferences
2.2 Information Automatically Collected
Usage Data
- Token usage
- Model and AI provider selections
- Conversation metadata
- Feature usage
- Monthly cost calculations
Technical Information
- IP address
- Browser type and version
- Device information
- Session data
- Error logs
3. How We Use Your Information
Primary Purposes
- Provide AI chat, image, and video services
- Store and retrieve conversation history
- Process research documents
- Manage accounts and subscriptions
- Process payments via Stripe
- Improve performance and reliability
- Communicate service updates and support
4. How We Share Your Information
Third-Party AI Providers
Booster Ignite acts as a passthrough service. Your chat messages are forwarded to selected AI providers to generate responses.
- OpenAI
- Anthropic
- DeepSeek
- xAI
- Meta
We do not:
- Train AI models using your data
- Sell personal data
- Use chats for marketing
5. Data Retention
- Chats & content: Until you delete them
- Account data: Until account deletion
- Billing records: 7 years (tax compliance)
- Audit logs: 2 years
6. Data Storage and Security
- Encryption at rest and in transit
- bcrypt password hashing
- OAuth 2.0 & JWT authentication
- Optional two-factor authentication
- Role-based access controls
7. Your Privacy Rights
- Access and correction
- Data export
- Deletion requests
- Objection and restriction
- Regulatory complaints
8. International Data Transfers
Data may be processed in the United States and other regions. We use Standard Contractual Clauses and encryption safeguards.
9. Children's Privacy
Booster Ignite is not intended for users under 13 years of age.
10. Changes to This Policy
Updates will be posted on this page and communicated when material changes occur.
11. Contact Us
Email: support@boosterignite.ai
Website: https://boosterignite.ai